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What should I do if there is a problem with Qinsun's tensile test machine software -qinsun

2022-07-27

The Kunshan Qinsun instrument often receives customers. It reflects that the performance of our tensile test machine is very stable, but there are some problems with the software. Customers questioned that in order to reduce and prevent such faults, the symptoms of the problem of tensile test machine software problems are summarized here:

1.360 software will intercept our software, and it will be seriously returned. Some internal procedures of software will be deleted. It is recommended that the client computer does not install 360 or internal equipment in 360 to trust our tensile machine software.

2. In the case of a customer's multiple use (one computer installed multiple test equipment software), we can install the software program in a relatively idle plate (not installed in the C drive) , To avoid conflicts between software and affect equipment use.

When purchasing the device, confirm the connection interface between the computer and the tensile machine, and try not to choose the RS232 to the USB method. It is okay to use it in the early stage. You need to replace the rotor to affect work efficiency.

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